Idaho Non-emergency Medical Transportation (NEMT) Evaluation

The Idaho Department of Health and Welfare (IDHW) contracted with the Evaluation and Public Policy Unit in the Institute on Disability and Human Development at the University of Illinois at Chicago to evaluate access to healthcare and quality of care provided by the Current Broker for Idaho’s NEMT services. The evaluation included interviews with stakeholders, review of standard and detailed reports produced by the Current Broker, and a survey distributed to a sample of eligible people utilizing NEMT services.